STANDARD TERMS AND CONDITIONS OF SALE
1. Introduction
Welcome to Trendrill! These Terms and Conditions govern the sale of products through our website ([your website URL]) and apply to all transactions made with us. By purchasing from Trendrill, you agree to these terms.
2. Orders & Payment
- All orders are subject to availability and acceptance.
- Full payment must be made at the time of purchase. We accept [list payment methods].
- Prices are subject to change without notice.
3. Shipping & Delivery
- We strive to ship orders within 3-7 business days. Delivery times vary based on location.
- We are not responsible for delays caused by shipping carriers or unforeseen circumstances.
- Customers must provide accurate shipping details. Incorrect addresses may result in delays or order cancellations.
4. Returns & Refunds
- Returns are accepted under our Same-Day Return Policy (see below).
- Refunds are processed only after the returned item is inspected and approved.
- Digital products and personalized items are non-refundable.
5. Product Warranty & Liability
- We guarantee that our products meet the described specifications.
- We are not liable for damages resulting from misuse, improper handling, or third-party modifications.
6. Cancellation Policy
- Orders can be canceled within [X] hours of placement.
- Once shipped, orders cannot be canceled.
7. Governing Law
- These Terms are governed by the laws of India.
8. Contact Information
For any inquiries, reach out to us at:
📩 [shoptrendrill@gmail.com]
SAME-DAY RETURN POLICY
At Trendrill, we prioritize customer satisfaction. If you are not satisfied with your purchase, you can return it on the same day of delivery for a refund or exchange.
Return Conditions:
✔️ The return request must be initiated within 24 hours of delivery.
✔️ The item must be unused, unworn, and in its original packaging with all tags attached.
✔️ Digital products, personalized items, and downloadable content are non-returnable.
✔️ Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.
How to Initiate a Return:
- Contact our support team via [email/WhatsApp/chat] within 24 hours of delivery.
- Provide your order ID and reason for return.
- We will arrange for pickup (if applicable) or guide you through the return process.
- Once we receive the item, we’ll inspect and process your refund or exchange within [3-5] business days.
💡 Note: Return requests made after 24 hours will not be eligible for refunds or exchanges.
For any assistance, contact us at [Shoptrendrill@gmail.com].